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The participant from Portugal is questioning the number of documents that happen to be demanded for KYC verification. Participant’s criticism continues to be settled efficiently.
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The player from British Columbia experienced asked for account closure by way of chat information and e-mail about a few weeks in the past and experienced received no reply, which induced frustration. Following the participant experienced contacted the Grievances Staff, they made One more attempt to communicate with the casino, this time productively.
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The player from Italy is dealing with troubles withdrawing their resources via financial institution transfer. Participant’s complaint has become fixed effectively.
Gratorama Casino has an especially lower withdrawal limit of €five hundred every month. When you take care of to earn a bigger volume, you will wrestle to withdraw your cash all at once and it'd get you several months or decades to actually get all of it.
The Issues Workforce had intervened and facilitated communication between the participant and the casino. After their intervention, the casino had last but not least responded for the participant's request. The difficulty had been productively click here resolved along with the player experienced expressed her gratitude for your Grievances Staff's assistance.
Casinos with a Under normal Protection Index commonly have an unfavorable ratio of their quantity of visitors to applicable issues submitted by players. It ensures that this On line casino has almost certainly handled some gamers unfairly before. Submitted: 06 Apr 2020
The player from Portugal has asked for a withdrawal. Regretably, he hasn't get any info within the casino. The grievance bought productively fixed.
Casinos having a Under average Safety Index normally have an unfavorable ratio in their range of tourists to applicable complaints submitted by players. It implies that this casino has possibly dealt with some gamers unfairly in past times. Submitted: sixteen Apr 2020